Privacy Policy for Nova Commercial Decorating

Last updated: [01/02/2026]

1. Introduction

This Privacy Policy explains how Nova Commercial Decorating collects, uses, and protects your personal information when you visit our website or contact us. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

Our website is built and hosted using the IONOS Website Editor, which provides secure infrastructure and analytics tools.

2. Information We Collect

Personal Information You Provide

When you contact us through our website, email, or phone, we may collect:

Name

Email address

Phone number

Address (if provided for quotations or site visits)

Details of your enquiry

Automatically Collected Data

IONOS may automatically collect certain technical data when you visit our website, including:

IP address

Browser type and version

Device information

Pages visited and time spent on the site

Basic analytics (IONOS WebAnalytics does not use cookies)

Cookies

Our website may use essential cookies required for functionality. IONOS WebAnalytics does not use tracking cookies.

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations

Deliver our decorating services

Manage customer relationships

Improve our website and services

Maintain internal records

Comply with legal obligations

We do not use your data for automated decision‑making or profiling.

4. Legal Basis for Processing

We process personal data under the following legal bases:

Contractual necessity – to provide a service or quotation

Legitimate interests – to operate and improve our business

Consent – when you choose to contact us or opt in to communications

Legal obligation – where required by law

5. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

Service providers such as IONOS (website hosting and analytics)

Professional advisers (e.g., accountants)

Regulatory authorities if legally required

All third parties are required to protect your data.

6. Data Storage & Security

Your data is stored securely within the UK or EU through IONOS’s hosting infrastructure. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

7. Data Retention

We retain personal data only for as long as necessary to:

Respond to your enquiry

Provide services

Meet legal or accounting requirements

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion

Object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact us at: office@novadecorating.com

9. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at: office@novadecorating.com